WorldClient Pro © 1999-2000 Alt-N Technologies. All Rights Reserved.

 Administrator Help

 

Introduction
WorldClient Pro version 2 is a web-based email solution designed to offer users full email functionality through the use of their favorite web browser. All of their email folders reside on the server so that they have access to everything as if they were at the office. In fact, because of WorldClient Pro's extensive feature set, users can use it as their only email client instead of in addition to others. WorldClient Pro can easily hold its own against traditional email clients while providing the added bonus of enabling users to access their email from anywhere at anytime.

A few Application ideas:

 

A few Administrator benefits:

 

A few User benefits:

 

System Requirements
WorldClient Pro is a multi-threaded Win32 application that runs as a system service on Windows 9x and NT 4/2000 or later and requires Winsock 2 or later. WorldClient Pro also requires access to an SMTP server for outgoing mail, and, if you want to provide service to users outside of your local network, a permanent Internet connection with a static IP address is also required.

The amount of required system resources is contingent upon your particular needs: your number of WorldClient Pro users, the level of email traffic you wish to support, the speed of your connection, and so forth. However, as a starting point we recommend at least a Pentium class computer with 16 MB RAM for Windows 9x and 32 MB RAM for NT/2000. We also recommend a minimum of 20 MB free hard disk space.

 

Installation
There are several things that you will need to know during the installation process:

 

Services
WorldClient Pro and its Administration Server run as system services in Windows 9x and NT 4/2000 or later. Although more limited than in NT 4/2000, system services in Windows 9x allow WorldClient Pro to run when no users are logged on to the network.

Starting/Stopping WorldClient Pro™
To stop or restart WorldClient Pro, click "Stop WorldClient" or "Start WorldClient" in the WorldClient program group located under "Programs" on the Windows Start menu.

In Windows NT 4 or later, you can stop or restart the WorldClient Pro service (and/or the Administration Server) by going to the Control Panel/Service dialog and selecting the WorldClient Pro or WorldClient Admin service. You may start either of them from the command line by entering the command: "net start [ServiceName]" to start it, or "net stop [ServiceName]" to stop it.

Example:
net start WCAdmin
net start WorldClient

The WorldClient Pro service can also be started and stopped from within the Administration Utility and the Remote Administration web interface.

Note

In Windows 9x, you will not see a visible indication of whether or not the WorldClient Pro Service is running. To check the status of the WorldClient Pro Service you must use the Administration Utility or the Remote Administration web interface.

 

WorldClient Pro Service
If your platform is NT 4 or later and you specify a path to a network shared drive anywhere in WorldClient Pro, you will need to change the WorldClient Pro Service from a System Account to a User Account with administrative privileges (Local System Account will not provide access to these drives). This is also required when using a WorldClient Pro Add User utility that needs access to any network resources.

To change this setting in NT 4:

  1. Go to the Service Manager located in Control Panel.

  2. Double click the WorldClient Pro service.

  3. In the Log On As: section, change the service from a System Account to a User Account.

  4. This account must be given administrative privileges; Local System Account will not provide access to network resources.